Guard Your Medicare Number

Fight health care fraud: guard your Medicare number!

The next Medicare Open Enrollment season (October 15 to December 7) is almost here, which means fraudsters and identity thieves will increase their efforts to get and abuse Medicare numbers from people like you.

Fortunately, there are many measures you can take to fight health care fraud:

  • Guard your Medicare number. Protect it the same way you do for your credit card numbers. Medicare will never contact you for your Medicare number or other personal information. Don’t share your Medicare number or other personal information with anyone who contacts you by phone, email, or by approaching you in person, unless you’ve given them permission in advance.
  • Don’t ever let anyone borrow or pay to use your Medicare number.
  • If you’re looking to enroll in a Medicare plan, be suspicious of anyone who pressures you to act now for the best deal. There are no “early bird discounts” or “limited time offers.”
  • Any offer that sounds too good to be true, probably is.
  • Be skeptical of free gifts and free medical services. A common ploy of identity thieves is to say they can send you your free gift right away—they just need your Medicare number to confirm. Decline politely but firmly.
  • Do your part to protect your friends and neighbors: remind them to guard their Medicare numbers, too.
  • Check your Medicare Summary Notice (MSN)—which gives you information on services submitted under your Medicare number—to make sure you and Medicare are only being charged for services you actually received. While the MSN is only mailed to you every 3 months, you can access your Original Medicare claims at any time on You’ll usually be able to see a claim within 24 hours after Medicare processes it.

You can report suspected fraud by calling 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048. To learn more about how to protect yourself from health care fraud, visit or contact your local Senior Medicare Patrol (SMP). To find the SMP in your state, go to the SMP Locator at

Save time & paper—Get “Medicare & You” electronically!

Did you know that instead of getting a paper copy of your “Medicare & You” handbook every fall, you can sign up to get it electronically? The eHandbook is an online version of your trusted “Medicare & You” handbook and has all the same information as your paper copy. The difference is that it’s updated throughout the year so you’ll never be looking at outdated information. It’s also searchable, so you can find the information you need quickly and easily.

To sign up for the electronic version of the “Medicare & You” handbook, visit and follow 3 simple steps:

  1. Enter your Medicare information.
  2. Confirm that you no longer want your paper copy of “Medicare & You” and only want the electronic version.
  3. You’ll now get the eHandbook instead of the paper copy.

Help the environment and enjoy finding your Medicare information faster. Go paperless today!

Learn the signs for ovarian cancer

Each year, about 20,000 women in the U.S. get ovarian cancer. It’s also the fifth leading cause of cancer death among U.S. women. Early diagnosis is the key to survival, and the key to early diagnosis is recognizing the symptoms of ovarian cancer:

  • Bloating
  • Pelvic or abdominal pain
  • Trouble eating or feeling full quickly
  • Urgency or frequency of urination

Women have unique health concerns, including certain types of cancers and high rates of chronic disease. Medicare covers many services to address these concerns, like a yearly “Wellness” visitbone mass measurementcervical cancer screeningsmammograms, and cardiovascular screenings. Medicare also covers other preventive services, so talk to your doctor about risk factors and to schedule your next screening.

Currently there’s no effective screening test for ovarian cancer, and it can be very hard to identify ovarian cancer early. The signs and symptoms of ovarian cancer aren’t always clear and may be hard to recognize. It’s important to pay attention to your body and know what’s normal for you. If you notice any changes in your body that last for 2 weeks or longer and may be a sign or symptom of ovarian cancer, talk to your doctor and ask about possible causes. Symptoms may be caused by something other than cancer, but the only way to know is to see your doctor, nurse, or other health care professional.

Make sure to ask your doctor about your level of risk for ovarian cancer at your “Welcome to Medicare” visit or your next yearly “Wellness” visit.

September is National Ovarian Cancer Awareness Month, a perfect time for you to learn more about this disease and know the symptoms. Visit the Centers for Disease Control for more information on ovarian cancer.

Nursing Home Compare quality ratings now work better for you

You may already use our Nursing Home Compare site to compare nursing homes and choose one with quality in mind. We know that nursing homes vary in the quality of care and services they provide to their residents. That’s why we’ve recently updated the ratings on Nursing Home Compare to include new quality measures, giving you even more accurate information.

The new measures include percent of short-stay residents:

  • Who were successfully discharged
  • Who have had an outpatient emergency department visit
  • Who were re-hospitalized after a nursing home admission
  • Who made improvements in function
  • Whose ability to move independently worsened

Nursing homes get star ratings for specific elements, like health inspections, staffing, and quality measures. They also get an overall rating that’s calculated by combining the star ratings for each of the elements. Now that we’ve added the new measures to the calculations, you may notice that the star quality ratings for nursing homes (as well as the overall rating) have changed. The star quality rating system isn’t a substitute for visiting the nursing home, but can give you important information, help you compare nursing homes by topics you consider most important, and help you think of questions to ask when you visit the nursing home.

Sharing quality information through star ratings is just one example of how we’re committed to helping you make health care decisions based upon available information. We’ve added quality ratings to our Dialysis Facility Compare and Home Health Compare sites to help to make data on dialysis centers and home health agencies easier to understand and use. Our Physician Compare site has started to include star ratings in certain situations for physician large group practices, and our Hospital Compare site has an overall star rating for hospitals, and uses star ratings for patients’ experience of care. Check out our compare sites today to get the information you need to best manage your health.

Helping Patients and Their Families Choose Hospitals

Choosing a hospital can be overwhelming. You want to be sure you’re getting high-quality care in a positive environment – and preferably close to home. Because hospitals can differ in the safety and quality of care they give, we’ve made our Hospital Compare website easier to use by adding an overall hospital quality star rating.

You may already use Hospital Compare to view star ratings for patients’ experience of care. Those ratings summarize patients’ perspectives of hospital care and include topics like how well nurses and doctors communicate with patients and how clean and quiet hospitals are. Now, with the addition of an overall hospital quality star rating, you can find a summary of information on hospital quality and compare hospitals side by side using this information.

The new overall hospital quality star rating summarizes a hospital’s performance on 64 measures of quality in 7 areas. Medicare calculates the rating by measuring the quality of routine care hospitals give the average patient, like care you get when being treated for a heart attack or pneumonia. The rating also includes quality measures that focus on infections patients acquire in the hospital, like catheter-associated urinary tract infections. This overall quality rating doesn’t reflect the specialized care many hospitals give, like cutting edge cancer care.

The ratings are based on quality measure scores in 7 areas:

  1. Mortality: Measures show how many patients die, for any reason, within 30 days of admission to a hospital.
  2. Safety of care: Measures show how many people get infections while getting treatment for another condition in a healthcare setting.
  3. Readmissions: Measures show how many patients who have had a recent hospital stay need to go back into a hospital within 30 days of discharge.
  4. Patient experience: Measures show how recently discharged patients responded to a national survey about their hospital experience.
  5. Effectiveness of care: Measures show how often hospitals provide care based on clinical guidelines and best practices that results in the best outcomes for people with certain conditions.
  6. Timeliness of care: Measures show how quickly hospitals give recommended care for people with certain conditions.
  7. Efficient use of medical imaging: Measures show how often a hospital provides people specific tests, such as MRI’s or CT Scans, that create images of parts of the body to screen for or diagnose medical conditions under circumstances where they may not be medically necessary.

Hospitals get an overall rating between 1 to 5 stars. Measures used to calculate the overall hospital quality star rating are based on clinical guidelines and have undergone full scientific review and testing. In general, hospitals with higher ratings (4 or 5 stars) performed better on quality measures compared to other hospitals. Hospitals with lower ratings (1 or 2 stars) didn’t perform as well on measures compared to other hospitals. An explanation for how this overall rating was developed, and a snapshot of hospital performance, can be found here.

The overall star rating is just one resource you can use when choosing a hospital. In addition to the overall hospital quality star rating, you can look at a hospital’s performance for each individual measure to better understand the specifics of that hospital’s quality of care.

Adding an overall hospital quality star rating to Hospital Compare is just one way we’re making quality information more accessible to people with Medicare. These star rating programs are part of the Administration’s Open Data Initiative which aims to make government data freely available and useful while ensuring privacy, confidentiality, and security. Check out our compare sites today to find additional information on quality, and get the information you need to best manage your health. These sites include Nursing Home Compare, Physician Compare, Medicare Plan Finder, Dialysis Compare, and Home Health Compare.

Take the easy step to protect yourself from pneumonia

Did you know that 1,000,000 Americans go to the hospital with pneumonia every year? Pneumonia is a lung infection caused by pneumococcal disease, which can also cause blood infections and meningitis. The bacteria that causes pneumococcal disease is spread by direct person-to-person contact. There’s a vaccine to help prevent pneumonia, but only 61% of adults 65 and over have ever gotten it.

Medicare can help protect you from pneumococcal infections. The pneumococcal shot is the best way to help prevent these infections. Medicare Part B covers the shot and a second shot one year after you got the first shot.

You may be at a higher risk for these infections if you:

  • Are 65 or older
  • Have a chronic illness (like asthma, diabetes, or lung, heart, liver, or kidney disease)
  • Have a condition that weakens your immune system (like HIV, AIDS, or cancer)
  • Live in a nursing home or other long-term care facility
  • Have cochlear implants or cerebrospinal fluid (CSF) leaks
  • Smoke tobacco

You can learn more about Medicare-covered vaccines by watching our video. Take the easy step towards prevention, and get your pneumococcal shot today.

Protect yourself from hepatitis

Did you know hepatitis kills close to 1.4 million people worldwide every year? Hepatitis, which is an inflammation of the liver often caused by viruses, affects millions of people worldwide. This year, you can join the global movement to eliminate hepatitis as a public health threat, and Medicare can help.

Hepatitis is contagious. For example, the Hepatitis B virus spreads through contact with the blood or other body fluids of an infected person. People can also get infected by coming in contact with a contaminated object, where the virus can live for up to 7 days. Hepatitis B can range from being a mild illness, lasting a few weeks (acute), to a serious long-term illness (chronic) that can lead to liver disease or liver cancer.

Fortunately, Medicare can help keep you protected from Hepatitis A, Hepatitis B, and Hepatitis C, the most common types of viral hepatitis in the United States.

Generally, Medicare Part D (prescription drug coverage) covers Hepatitis A shots when medically necessary.

Medicare Part B (Medical Insurance) covers Hepatitis B shots, which usually are given as a series of 3 shots over a 6-month period (you need all 3 shots for complete protection).

Medicare covers a one-time Hepatitis C screening test if your primary care doctor or practitioner orders it and you meet one of these conditions:

  • You’re at high risk because you have a current or past history of illicit injection drug use
  • You had a blood transfusion before 1992, or
  • You were born between 1945 and 1965

July 28 is World Hepatitis Day. Visit the World Hepatitis Day web page to learn about Nohep, the World Health Alliance’s global movement to eliminate viral hepatitis.