Are you the kind of shopper who reads reviews or looks at ratings before you make a purchase? Wouldn’t it be helpful to have the same kind of ratings when choosing a home health agency?
Choosing a home health service can be overwhelming. Agencies differ in the safety and quality of care they provide. That’s why we’ve made it easier to use the information on our Home Health Compare site by adding quality of patient care star ratings.
Compare websites are a valuable source of information about the quality of health care providers and facilities. The quality of patient care star ratings we’ve just added to the Home Health Compare website summarize each agency’s performance across 9 quality measures, including things like:
- Managing daily activities
- Managing pain and treating symptoms
- Treating wounds and preventing pressure sores (bed sores)
- Preventing harm
- Preventing unplanned hospital care
Agencies get a rating from 1 to 5 stars, with 1 as the lowest score and 5 as the highest. Agencies get a higher star rating when they follow recommended care practices for more patients, and when more of their patients show improvement.
Sharing patients’ experience of care through star ratings is just one example of how we’re committed to helping you make health care decisions based upon available information. We just made it easier to use the information on our Hospital Compare site by adding star ratings for patients’ experience of care. Our Nursing Home Compare site already uses star ratings to help consumers compare nursing homes and choose one with quality in mind. Physician Compare has started to include star ratings in certain situations for physician large group practices, and we added star ratings to our Dialysis Facility Compare site to help to make data on dialysis centers easier to understand and use.
The methodology for calculating the Quality of Patient Care Star Rating is based on a combination of individual measure rankings and the statistical significance of the difference between the performance of an individual HHA on each measure (risk-adjusted, if an outcome measure) and the performance of all HHAs. An HHA’s quality measure values are compared to national agency medians, and its rating is adjusted to reflect the differences relative to other agencies’ quality measure values. These adjusted ratings are then combined into one overall star rating that summarizes performance across all 9 individual measures. The details of the calculation are included in the methodology report referenced above.